Customer Information

How to use the shop

To order products from this website, simply follow these steps:

  1. Select the product(s) you wish to purchase, selecting the available options as necessary, the quantity you require, then click on the "Add to Cart" button. An order box (your shopping cart) will appear at the top of your web page, to show the item(s) you have selected.


  2. While shopping, you can either:
    1. continue searching the site for further goods that you may wish to purchase and add these to your shopping cart (you may add as many products as you wish before visiting the checkout).
    2. if you have finished shopping, or wish to review what products you have in your cart, click the "View Cart" button.
    3. Your Shopping Cart. This page will show you the products that you have selected to order. You are able to make any amendments to your order here. Check that the details are correct then click on the "Checkout" button.
    4. Proceed to the checkout. This will calculate your delivery charges for your order.
    5. Delivery details and payment options. Fill in the information requested and then choose a method of payment. Click the "Continue" button.
      6. Checkout. On choosing a payment option you will be taken to a new checkout page where you may finish inputting your payment details.

    6. Delivery options. On the checkout page there is an option to choose either standard or Next day delivery. Please specify if Next day delivery is needed otherwise First Class Mail will be used for delivery. The orders will be dispatched next day by first class post (with the exception of weekends). If you wish to have Guaranteed Next Day Delivery, then there will be an extra charge of £5.00.